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Ordering Information

Ordering from TGT is easy.  Just send an email to us at info@thegemtrader.com and let us know which stone(s) you are interested in.  Payments are accepting in the form of a check or money order (checks will have to clear) or by credit card.  We accept Visa, Mastercard and Discover and you are welcome to call us with the details or to send them to us in two separate emails.  We do accept PayPal but as their fees are higher, would prefer to take you details directly.  If you do not already have an account with PayPal, setting one up is simple and can be done by following this link.

We are glad to service wholesale customers as well and request that you let us know if you will be using a Tax Id. no. with your order.  Residents of the state of Michigan will otherwise be subject to 6% sales tax.

Shipping is done by USPS unless a special request is made.  A flat $5 will cover the Priority Mail charge and an additional $1 per $100 of merchandise value will be added for insurance. 

Return Policy

We want you to be thrilled with your order, not just satisfied.  As such, we have a no questions asked 7 day  return period (less shipping)  on all items, provided they are returned in original condition.  Just drop us a line with your intent to return and all the necessary info will be emailed back to you. 

If a stone has an issue, we try to make sure we mention it in the description.  Though we strive to represent our stones as completely as possible, we realize that ordering gem materials over the web is less than ideal.  Thus, our return policy to help reassure you in purchasing.